Shipping Policy

Shipping Policy

Thank you for shopping with Bramble & Paw. Please read the details below about how we handle delivery for your order.

1. Delivery Locations

We ship to customers across the UK and selected international destinations. If your location isn't listed during checkout, please contact us at [your email address] for assistance.

2. Delivery Options and Times

Mainland UK

• Standard Delivery: 3–5 working days — £3.99, or FREE on orders over £50
• Express Delivery: 1–2 working days — £8.00

Non-Mainland UK

• Scottish Highlands: £16.00 (Two-Day Service) — postcodes AB31–56, G83, FK17–21, PH1–26, PH30–41, PH49–50
• Scottish Islands / Isle of Man / Isle of Wight / Scilly Isles: £20.00 (Two-Day Service) — postcodes HS1–9, KA27–28, IV1–63, KW1–17, PA20–49, PA60–78, PH42–44, PO30–41, ZE1–3, IM, TR21–25
• Northern Ireland: £14.00 (Two-Day Service) — all BT postcodes

International Delivery

Delivery times and costs vary by destination and will be calculated at checkout.

Please note: delivery times may vary during peak periods or due to unforeseen circumstances.

3. Order Processing

Orders placed before 12pm on working days will be processed the same day. Orders placed after this time, or on weekends and bank holidays, will be processed the next working day.

4. Tracking Your Order

Once your order is dispatched, you'll receive a confirmation email with tracking details.

5. Shipping Restrictions

Certain items may have restrictions due to size, weight, or shipping regulations. We'll notify you if there's an issue with your order.

6. Contact Us

📧 Email: info@brambleandpaw.co.uk
📞 Phone: +447424398537