Most harnesses that get returned were never faulty. They just didn't fit. And the reason is almost always the same: the size was picked by breed rather than by measurement.
A Cocker Spaniel and a Border Collie are both "medium" dogs. Their chests can differ by 15cm. So before you order anything, take two measurements.
What you need
A soft tape measure, the kind used for sewing. If you don't have one, use a piece of string and hold it against a ruler afterwards.
Measure your dog standing up, not sitting or lying down. The chest changes shape when they sit.
Measurement 1: the chest
This is the important one. Find the widest part of your dog's ribcage, usually just behind the front legs, and run the tape all the way round.
Keep it snug but not tight. You should be able to slide two fingers flat under the tape. If you can't, it's too tight. If the tape is sagging, it's too loose.
Write the number down in centimetres.
Measurement 2: the neck
Measure around the base of the neck, where a collar would naturally sit. Same rule: two fingers underneath.
This measurement matters less than the chest, but it stops you buying something that sits awkwardly at the front.
Reading a size chart
Chest measurement is what you match first. Here's the range our soft mesh harness covers:
| Size | Chest | Neck |
|---|---|---|
| Medium | 41 - 45 cm | 30 - 34 cm |
| Large | 46 - 51 cm | 34 - 38 cm |
| X-Large | 52 - 58 cm | 39 - 45 cm |
| XX-Large | 62 - 70 cm | 44 - 50 cm |
What if your dog is between two sizes?
Go up. Straps adjust down but they don't adjust up. A slightly large harness tightened in will always be more comfortable than a slightly small one stretched out.
This is especially true for puppies and for breeds that put weight on over winter.
Checking the fit once it arrives
Put it on and run two fingers under every strap. If they slide under easily on all of them, the fit is right.
Then watch them walk in it for a few minutes indoors. Look for the harness riding up towards the throat, rubbing under the front legs, or your dog trying to back out of it. Any of those means it needs adjusting, or a different size.
A note on harnesses versus collars
A collar concentrates all the pulling force on one narrow band around the neck. A harness spreads it across the chest. For a dog that pulls, or for flat-faced breeds where breathing is already harder work, that difference matters.
Our soft mesh harness and matching lead comes in four sizes covering chests from 41cm to 70cm, with the size guide on the product page.

Measure first. It takes two minutes and saves a return.
You clean the floor. Your dog eats. You clean the floor again.
If mealtimes leave a puddle and a scattering of kibble every single day, it isn't bad manners. It's usually one of three things, and all three are fixable.
1. The bowl is moving
Most dogs push into the bowl as they eat. A lightweight plastic or steel bowl on a hard floor will travel, and as it travels, food goes over the edge.
You can hear this happening. If there's a scraping sound as your dog eats, the bowl is sliding.
The fix is grip underneath. Either a bowl with a rubber base, or a non-slip mat under the whole setup.
2. They're eating off the floor
Dogs and cats aren't built to eat with their head down at ground level for several minutes at a time. They stoop, they shift their weight, and water gets flicked out as they lift their head between mouthfuls.
Raising the bowls to roughly chest height changes the angle. Less stooping, less flicking, and it's more comfortable for older dogs with stiff joints.
Height matters here. Too high is as bad as too low. As a rough guide, the top of the bowl should sit somewhere around the height of your dog's lower chest when standing.
3. Water bowls are just messy
Some dogs are simply wet drinkers. Flat-faced breeds, dogs with loose jowls, and enthusiastic drinkers of any breed will carry water out of the bowl in their mouth and drop half of it on the way.
You won't train this out. What you can do is contain it.
Why it matters beyond the mess
Water sitting on wood or laminate does real damage over time. It gets into the joints between boards, swells the edges, and lifts the finish. By the time you notice, the repair costs more than the flooring under a bowl is worth protecting.
An absorbent mat with a waterproof backing catches the water before it reaches the floor at all.
What actually fixes it
The combination works better than either part alone:
- A raised stand brings the bowls up so there's less stooping and less flicking
- An absorbent mat underneath catches whatever still gets pushed over the edge, and grips the floor so nothing slides
Our Feeding Station Bundle pairs a raised stand with two stainless steel bowls and an absorbent mat, sized for cats and small dogs.

Keeping it clean
Whatever setup you use, wash the bowls daily. Water bowls build a slimy film called biofilm within a day or two, and it's worse in warm weather. Hot soapy water and a proper scrub, not just a rinse.
The mat can be wiped down with a damp cloth as part of the same job.